How IBM’s Performance Management Pivoted to Match Its Business Strategy
When IBM started focusing more on innovation and speed, their CHRO had to re-evaluate how employee performance was measured.
When an organization enters a hibernation period where innovation slows and bureaucracy mounts, renegades can shake everyone out of complacency. Renegades, like NASA’S Pirates, can work outside of the organization’s norms to spot emerging problems and invent radically new responses.
When an employee announces their decision to leave the company, it’s imperative you learn from their experiences, both good and bad. An exit interview is often the last chance you’ll have to do so. But both parties need to be focused on learning, growing, and knowledge-sharing.
If your team doesn’t carve out time for healthy rituals, your unhealthy ones (working through lunch, etc.) will take precedence. Try one of Chewse’s ideas, or a create a ritual of your own to actively reinforce your values. Prioritize psychological safety and transparency, and you’ll create an environment where your team can do their best work.
If you’re a startup with a small team, you might think it’s too soon to start focusing on solidifying your decision-making process. But by embedding these norms into your culture from the beginning, you’ll build a strong foundation of transparency that will serve you as you grow.
You don’t need a luxury location and a security crew to host an event that your leadership team will look forward to attending. Instead, you can build excitement and anticipation by forming your own version of Apple’s Top 100 meeting. Create an occasion to recognize your leaders, to share your vision, and to foster loyalty with your top performers.