Explainers What Happens When Your Role Transforms into the Chief Transformation Officer When companies realize they need to become more innovative, they often anoint one person to lead the charge. Here’s how to spread transformation through the organization.
Explainers Why It’s Your Job to Care about Your Leaders If you work for an organization, you work for a leader. How do you reduce the distance between you and leadership to foster better teamwork and alignment?
Explainers Your First Hire: Finding (and Keeping) the Right Role When adding the first members to your team, how do you identify the right roles for your needs—and once they join, how do they continue to grow?
Explainers How Do You Encourage Employees to Go the Extra Mile? Have you ever escorted a guest through your office rather than letting them find their way themselves? Or maybe you’ve spoken up to avert a potential disaster, or “gone the extra mile” on a project even when you knew you wouldn’t get a bonus. If so, congratulations—you’ve engaged in an Organizational Citizenship Behavior.
Explainers What Makes for an Emotionally Reliable Leader? As a leader, it feels like you’re constantly under pressure. When you’re feeling overwhelmed, it’s all too easy to respond to problems emotionally, which can make people feel like you’re Dr. Jekyll and Mr. Hyde—and they never know just who they’re going to get.
Explainers What Does “Bring Your Whole Self to Work” Really Mean? Many of us are limited by our work personas and wish we could be more authentic with our colleagues. Increasingly, we hear people advocate for bringing “our whole self” to work, but what are the limits of that advice and when is authenticity actually damaging to a team?
Quick Studies How an Extreme Offsite Led to eBay’s Turnaround When corporate bureaucracy slows innovation, it takes unorthodox measures to break through. A secret offsite gave eBay’s team the focus they needed to develop a new solution.
Explainers Everything You Ever Wanted to Know about Psychological Safety (and Felt Safe Enough to Ask) The most important factor in any high-performing team is psychological safety: that is, the feeling that it’s safe to take risks in front of the group. But how do you foster it?
Explainers The Only Thing More Important Than Product/Market Fit Product/market fit was a term coined by Marc Andreesen and defined as, “being in a good market with a product that can satisfy that market.” Culture/market fit is similar, yet even more foundational. Find yourself a healthy market, yes. Then develop a culture that can deliver product/market fit.
Quick Studies How IBM’s Performance Management Pivoted to Match Its Business Strategy When IBM started focusing more on innovation and speed, their CHRO had to re-evaluate how employee performance was measured.
Tools How to Make Decisions that are EPICS Uncertainty, politics, timing, resources—making the right call is rarely easy. And when we talk about decision making, we often ignore critical aspects of the decision making process in favor of speed or own biases.
